F.A.Q

We only use 100% Remy human hair, ethically sourced and machine-inspected for consistency. Our QC team manually checks for synthetic blends before packaging. We also provide hair burn-test video proof upon request.

Yes, we offer pre-verification of all documents and can share soft copies before dispatch to ensure everything is correct and compliant. We also work with customs brokers familiar with EU regulations.

 We provide real-time tracking for air or courier shipments. For sea shipments, we share the vessel tracking details. Our logistics partner updates you at every step.

 Yes, we provide fixed-rate contracts for 3–6 months on high-volume orders. This helps buyers lock in rates and plan better financially.